99db Frequently Asked Questions

Creating a 99db account takes under two minutes. Go to the 99db Login page, select the registration option, and enter your mobile number, a username, and a password. You must be 21 or older and based in Bangladesh to register. After submitting, a one-time verification code is sent to your phone to confirm your number before your account is activated.

99db uses a standard KYC process to verify every player's identity. You need to submit a clear photo of a government-issued ID — your National ID Card (NID) is the most commonly accepted document in Bangladesh. A selfie holding your ID may also be requested. Verification is typically completed within 24 hours of document submission, and your full account features unlock immediately after approval.

Use the Forgot Password link on the 99db Login page. Enter the mobile number registered to your account and a reset code will be sent by SMS. Enter the code on the reset screen and create a new password. If you no longer have access to that phone number, email [email protected] from the address linked to your account with your details so our team can assist you manually.

No. Each player is permitted to hold exactly one active 99db account at any time. Duplicate accounts violate our Terms and Conditions and will result in all accounts being suspended with any outstanding balances forfeited. If you believe you already have an account but cannot access it, contact our support team rather than registering again — we can help you recover it.

To permanently close your account, email [email protected] from the address registered to your account and state clearly that you wish to close it. Our team will verify your identity, return any remaining balance to your registered payment method, and close the account within 48 hours. If the closure is related to problem gambling, you can also request self-exclusion at the same time for immediate effect.

99db accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. For players in Bangladesh, bKash and Nagad are the fastest and most popular options, with funds credited to your account in minutes. Bank transfers through Dutch-Bangla Bank, BRAC Bank, IBBL, and Sonali Bank are also supported for players who prefer direct bank deposits.

bKash deposits on 99db are credited almost instantly — usually within 1 to 5 minutes of the transfer being confirmed on the bKash network. During peak periods there can occasionally be a short delay of up to 15 minutes. If your deposit has not appeared after 30 minutes, contact [email protected] with your bKash transaction ID and we will investigate immediately.

The minimum deposit on 99db is ৳200 BDT. This low entry point means players of all budgets can enjoy the platform without committing a large amount upfront. Maximum single-deposit limits vary by payment method — if you need to deposit a larger amount and want to confirm the current limits for your preferred method, contact our support team directly.

The minimum withdrawal on 99db is ৳500 BDT. Withdrawals are sent to the same payment method used for your most recent deposit, in line with standard anti-money-laundering practices. Most bKash and Nagad withdrawals are processed within 1 to 6 hours during normal business hours; bank transfer withdrawals may take up to 1 to 2 working days depending on your bank.

99db does not charge any platform-side fees on standard deposits or withdrawals. Your payment provider — for example bKash, Nagad, or your bank — may apply their own standard transaction charges, which are outside 99db's control. We recommend checking your bKash or Nagad app for their current fee schedule before initiating a transfer so there are no surprises.

99db covers a broad range of cricket betting markets across international matches, BPL (Bangladesh Premier League), IPL, T20 World Cup, and bilateral series featuring the Bangladesh Tigers. Available markets typically include match winner, top batsman, top bowler, total runs, fall of next wicket, over/under run lines, and live in-play betting during active matches. Markets open as fixtures are confirmed on the official cricket calendar.

Yes, 99db is fully optimised for mobile play directly in your browser — no app download required. The platform works on all modern Android and iOS smartphones and is designed mobile-first, so the full experience including live cricket betting, slots, and live casino tables feels native on a small screen. Simply open your phone browser, visit 99db.bio, and log in.

All slot games on 99db use certified Random Number Generator (RNG) technology, meaning every spin result is completely independent and cannot be predicted or manipulated. RTP (Return to Player) percentages are set by the game providers — Pragmatic Play, NetEnt, Microgaming, and others — and typically range from 94% to 97%. You can find the specific RTP for any game in that game's information panel before you start playing.

99db's live casino section streams real-time table games from professional studios, including Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Andar Bahar, and Dragon Tiger, powered by Evolution Gaming and Ezugi. Many tables have low minimum bet limits making them accessible to players at all budget levels, and new live tables are added on a regular basis.

99db offers a welcome bonus to all newly registered players who make a qualifying first deposit. The bonus amount and percentage are displayed in the active promotions section of the platform — terms change periodically, so always check the current offer before depositing. The welcome bonus typically requires a minimum first deposit and carries a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn.

A wagering requirement (sometimes called a rollover) is the number of times you must bet the bonus amount before you can withdraw the associated winnings. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total eligible bets before cashing out. Each 99db bonus offer states its own wagering requirement clearly in the promotion terms — always read these before claiming.

Yes, bonus funds on 99db carry an expiry date and the wagering requirement must be met within the stated time window. The expiry period varies by promotion — typically between 7 and 30 days from when the bonus is credited. If the wagering requirement is not completed before expiry, the bonus balance and any bonus-derived winnings are forfeited. Always check the specific terms attached to each promotion before claiming.

99db rewards its most active players through an ongoing loyalty programme. As your betting activity accumulates on the platform, you progress through loyalty tiers that unlock benefits such as higher withdrawal limits, personalised reload bonuses, faster withdrawal processing, and dedicated account support. Contact [email protected] to find out your current loyalty tier and what rewards are available to you.

99db uses SSL (Secure Socket Layer) encryption across the entire platform, so all data transmitted between your device and our servers is encrypted and cannot be intercepted by third parties. Your financial details and personal information are stored securely and are never shared externally except where required for payment processing or KYC compliance. We also recommend enabling two-factor authentication on your account for an additional layer of security.

99db is an internationally operated online gaming platform serving players in Bangladesh. We operate under international gaming frameworks and are committed to fair play, SSL security, and responsible gaming standards. Players in Bangladesh are responsible for understanding and complying with applicable laws in their own jurisdiction before participating. 99db does not make specific claims about licensing from any Bangladeshi government authority.

The minimum age to register and play on 99db is 21 years old. This applies to all players regardless of location within Bangladesh. We enforce a strict age verification process during registration and reserve the right to request identity documents at any time to confirm a player's age. Any account found to belong to a person under 21 will be closed immediately and any balance forfeited.

99db offers several responsible gaming tools to help you stay in control. You can request a temporary time-out (24 hours, 7 days, or 30 days), set a deposit limit, or apply for permanent self-exclusion by emailing [email protected] from your registered email address. State which tool you would like activated and our team will action it promptly and confidentially. If gambling is causing you distress, please reach out — we are here to help without judgement.